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Ace your next phone interview

Career
6 min read

Phone interviews in tech aren't just preliminary screening calls anymore — they're often the make-or-break moment that determines whether you get to the technical interview stage. With remote work becoming standard, many companies have gotten really good at evaluating candidates over audio calls, and frankly, some prefer it because it forces focus on what you're actually saying rather than how you look.

I've been on both sides of hundreds of these calls, and here's what I've learned: the developers who excel at phone interviews aren't necessarily the most technically brilliant ones. They're the ones who understand that this is a different medium with different rules, and they optimize accordingly.

Your goal isn't just to not screw up. It's to make the interviewer excited to talk to you again.

Preparation that actually matters

Most phone interview advice focuses on basic professionalism, but in tech, you need to prepare for conversations that can get technical fast and interviewers who know exactly what they're looking for.

Research like you mean it

Don't just browse the company website and call it good. You're interviewing for a technical role, so dig into the technical details:

Understand their technology stack: What frameworks do they use? What's their deployment pipeline? What technical challenges are they probably facing? You don't need to become an expert, but understanding their tech choices helps you ask better questions and position your experience relevantly.

Know their product and users: Use the product. Read their documentation. Understand what problems they're solving and for whom. When they ask why you want to work there, you'll have something more substantive than "you seem like a great company."

Research your interviewers: LinkedIn is your friend here. Understand their backgrounds, their career paths, maybe even their technical interests. This isn't about sucking up — it's about understanding who you're talking to so you can communicate effectively.

Prepare your technical stories

Phone interviews often include technical questions, and without a whiteboard, you need to be able to explain complex concepts clearly through words alone.

Practice explaining your most significant technical accomplishments out loud. Focus on:

  • The problem: What challenge were you solving, and why was it important?
  • Your approach: What technology choices did you make and why?
  • The outcome: What was the measurable impact of your work?
  • What you learned: What would you do differently next time?

Have 3-4 of these stories ready, covering different types of technical work — debugging, system design, performance optimization, team collaboration, whatever showcases your range.

Set up your environment strategically

Your physical setup matters more than you might think:

Audio quality: Use a good headset or find the quietest room in your house. Bad audio makes you sound unprofessional and creates unnecessary friction in the conversation.

Reference materials: Have your resume, the job description, and your research notes easily accessible. You can reference them without the interviewer knowing, which is a huge advantage over in-person interviews.

Multiple devices: Keep your phone nearby in case your computer crashes or your internet connection hiccups. Have backup plans.

Water and comfort: This might be a 30-60 minute conversation. Make sure you're comfortable and won't be distracted by being thirsty or needing to adjust your setup.

During the call: how to stand out

The phone interview is fundamentally about communication, which means your technical skills need to come through in how you talk about problems and solutions.

Make your technical thinking visible

Without body language and visual cues, you need to be more explicit about your thought process:

Talk through your reasoning: When they ask how you'd approach a problem, don't just give the answer. Walk them through how you'd think about it. "First, I'd want to understand the scale we're dealing with... then I'd look at whether this is a read-heavy or write-heavy workload... that would inform whether I'd recommend..."

Ask clarifying questions: This shows that you understand that good solutions depend on understanding requirements. "When you say performance is an issue, are we talking about response time for individual requests or overall throughput?" "What's the current user base, and how fast is it growing?"

Acknowledge trade-offs: Experienced developers know that every technical decision involves trade-offs. Mention them. "We could cache aggressively to improve performance, but that would make consistency more complex..." This shows mature technical thinking.

Handle technical questions strategically

Phone interviews often include some technical assessment, even if it's not the main focus:

If you know the answer: Great, but don't just state it. Explain your reasoning and show deeper understanding. "Yes, that's a classic example of the N+1 query problem. The issue is that you're making one query to get the list, then N additional queries for each item. You could solve it with a join, but depending on the data size, you might want to consider..."

If you're not sure: Don't pretend to know something you don't, but show how you'd figure it out. "I haven't worked with that specific framework, but based on what you're describing, it sounds similar to [something you do know]. I'd approach it by first looking at the documentation to understand..."

If you don't know: Be honest, but demonstrate good problem-solving instincts. "I haven't encountered that particular issue, but here's how I'd debug it..." Then ask a good follow-up question that shows you're thinking about the broader context.

Read the room (even without visual cues)

Pay attention to verbal cues that tell you how the conversation is going:

Engagement signals: Are they asking follow-up questions? Building on your answers? Diving deeper into technical details? These are good signs.

Disengagement signals: Short responses, long pauses, or quickly moving to the next question might mean you're not connecting or you're giving too much detail.

Adjust accordingly: If they seem engaged, you can go deeper. If they seem to be checking boxes, be more concise and focus on hitting the key points they're looking for.

Questions that show you get it

The questions you ask reveal how you think about work, technology, and career development. Make them count.

Technical questions that impress

Don't just ask about the tech stack. Ask questions that show you understand how technology serves business goals:

"What's the biggest technical challenge the team is facing right now?" (Shows you're thinking about problems, not just technologies)

"How do you balance technical debt with feature development?" (Shows you understand real-world development constraints)

"What does the code review process look like, and how do you maintain code quality?" (Shows you care about team practices and quality)

"How do you handle monitoring and incident response?" (Shows you think about production operations, not just development)

Career and team questions

Show that you're thinking about more than just the immediate role:

"What does career growth look like for developers here?" (Shows ambition and long-term thinking)

"How does the engineering team work with product and design?" (Shows you understand cross-functional collaboration)

"What's the most exciting project the team has worked on recently?" (Shows genuine interest in their work)

"What would success look like in this role after six months?" (Shows you're thinking about measurable outcomes)

Common mistakes that kill your chances

I've seen talented developers blow phone interviews in predictable ways. Don't be one of them.

Technical mistakes

Over-explaining: You don't need to demonstrate every piece of knowledge you have. Answer the question they asked, not the question you wish they'd asked.

Under-explaining: Conversely, don't assume they know what you mean. Without visual context, you need to be more explicit than you would be in person.

Getting defensive: If they challenge one of your technical choices or ask about a failure, don't get defensive. Explain your reasoning, acknowledge what you learned, and show how you'd approach it differently now.

Forgetting to mention tools and frameworks: When you tell technical stories, mention the specific technologies you used. They're trying to assess your experience with their stack.

Communication mistakes

Talking too fast: Nerves make people speed up, but phone audio makes fast speech harder to follow. Slow down more than feels natural.

Not leaving space for questions: Pause after you answer something complex. Give them a chance to ask follow-ups or clarify.

Failing to confirm understanding: "Does that answer your question?" or "Would you like me to elaborate on any part of that?" These simple check-ins keep the conversation on track.

Not showing enthusiasm: Your voice is carrying all your energy. Make sure you sound like someone who's excited about the opportunity, not just going through the motions.

After the call: following up strategically

The interview doesn't end when you hang up. How you follow up can reinforce the positive impression you made or help recover if things didn't go perfectly.

The thank you email that adds value

Don't just send a generic thank-you. Use the follow-up to strengthen your candidacy:

Reference specific conversation points: "I've been thinking about your question regarding scalability challenges, and I realized I should have mentioned my experience with..."

Share relevant resources: "You mentioned you're evaluating monitoring solutions. I've had good experiences with [tool], and here's a blog post that covers some of the implementation considerations..."

Clarify anything that felt unclear: "I wanted to elaborate on my answer about database optimization, since I think I could have been more specific about the indexing strategy we used..."

Timeline and follow-up strategy

Ask about next steps during the call: Don't wait for the follow-up email to find out about timeline. "What should I expect for next steps, and when might I hear back?"

Honor their timeline: If they say they'll get back to you in a week, don't follow up in three days. But if you haven't heard anything a few days after their stated timeline, a polite check-in is appropriate.

Stay engaged: If they mention interesting technical challenges or recent blog posts, engage with that content on LinkedIn or Twitter (appropriately). Stay on their radar without being pushy.

The best phone interviews feel like collaborative technical discussions between colleagues, not interrogations. When you prepare thoroughly, communicate clearly, and show genuine interest in their challenges, you create exactly that dynamic.

Remember: they want to find the right person for this role. Your job is to make it easy for them to see that person is you.